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PRIVACY POLICY

This Privacy Policy describes how Bits and Bobs collects, uses, and shares information about you when you visit our website www.bitsandbobs.eu or make a purchase from our online store. We are committed to ensuring that your privacy is protected and to complying with the General Data Protection Regulation (GDPR), which applies to all data we collect from individuals within the European Economic Area (EEA), including Belgium.

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1. Information We Collect

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We may collect the following types of personal data:

  • Personal identification information: Name, email address, phone number, address.

  • Payment information: Credit card details, bank account information (collected through third-party payment processors).

  • Technical data: IP address, browser type, time zone, cookie information, and web traffic.

  • Purchase history: Records of purchases you’ve made on our website.

 

2. How We Use Your Information

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We use the personal data we collect for the following purposes:

  • To process and deliver orders: Including order confirmation, shipment, and communication related to your purchase.

  • To manage your account: Creating and managing your account on our website.

  • To communicate with you: We may send you emails about your order status, promotional offers (if you’ve opted-in), or any issues related to your account.

  • To improve our services: We use cookies and analytics to improve the user experience and to understand how our visitors use the Website.

 

3. Legal Basis for Processing Your Information

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We process your personal data on the following legal bases:

  • Consent: For example, when you subscribe to our newsletter or agree to cookies.

  • Contractual necessity: To fulfill and manage your orders.

  • Legal obligation: To comply with applicable laws, such as tax regulations.

  • Legitimate interests: For example, to improve the functionality of our website.

 

4. Sharing Your Information

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We may share your personal information with third parties only in the following cases:

  • Service providers: We work with trusted third parties who perform functions on our behalf, such as payment processors, shipping companies, and website hosting services.

  • Legal requirements: We may disclose your data if required by law or to comply with legal processes.

  • Business transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

 

5. Your Rights Under GDPR

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You have the following rights regarding your personal data:

  • Access: You can request access to the data we hold about you.

  • Rectification: You have the right to correct any inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal data under certain conditions.

  • Restriction of processing: You may request that we limit the processing of your personal data.

  • Data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Objection: You can object to the processing of your data for direct marketing or other legitimate interests.

  • Withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us at sales@bitsandbobs.eu.

 

6. Data Security

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We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

 

7. Retention of Data

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We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

 

8. Cookies

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Our Website uses cookies to enhance your browsing experience and collect information about how you use our Website. You can manage your cookie preferences through your browser settings.

 

9. Changes to This Policy

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We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

10. Contact Us

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If you have any questions about this Privacy Policy or the processing of your personal data, please contact us at:

 

Bits and Bobs.eu

©2025 by Bits and Bobs.

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